AI Literacy e-learning

Structural data privacy compliance, without internal overload.
With our AI Literacy e-learning, you can build the right foundation across the organization: from awareness to practical skills, fully in line with the obligations of the EU AI Act.

Why this AI e-learning?

AI is already present in tools, documents and decision making, often without employees realizing it. This involves risks, such as:

  • Incorrect or misleading output
  • Bias and unfair outcomes
  • Privacy and Data Breach Risks
  • Inadequate governance and control

This training bridges the gap between AI use and understanding.

What are the benefits?

After completing this e-learning, employees can:

  • Explain what AI is in practical terms
  • Recognize AI in tools, content, and work processes
  • Identify common risks (such as bias, errors, and privacy risks)
  • Use AI tools more effectively with better prompts
  • Deal more consciously with (personal) data
  • Estimate when human control is needed
  • Know when AI shouldn't be used or escalation is needed

Results for your organization

Risk reduction

✔ Fewer errors due to AI output
✔ Safer use of data
✔ Reduced risk of bias and abuse

Stronger governance

✔ Consistent use of approved tools
✔ More awareness of responsibility
✔ Better escalation and control

Reputation protection

✔ Reduced risk of miscommunication
✔ Reduced risk of privacy incidents
✔ More reliable use of AI

Higher productivity

✔ Better prompts → better output
✔ Less rework
✔ Work faster and more efficiently

Content of the AI e-learning

The training consists of 5 distinct modules:

1. What is AI?

  • Basic terms and definitions
  • How AI works (without technical depth)
  • Why AI literacy matters

2. AI in daily work and decision making

  • Recognizing AI in tools and workflows
  • AI in content and decisions

3. Risks, Ethics & Responsibility

  • Hallucinations and inaccuracy
  • Bias and Honesty
  • When not to use AI

4. Privacy, Transparency & Governance

  • Handling personal data
  • Privacy checks (red/orange/green)
  • Basic principles of governance
  • Security risks such as prompt injection

5. Working efficiently with AI

  • Prompt effectively
  • Reusable prompt structures
  • Control and improve output
  • Safe and responsible use

What does the training look like?

  • 🎥 Blended learning including video
  • 💡 Practical examples from work practices
  • ⚡ Micro activities
  • ✔ Directly applicable checks and routines
  • Developed by experts

    This e-learning has been developed by experienced consultants with:

    • AIGP Certification
    • ISO 42001 expertise
    • Hands-on experience with AI governance and compliance

    What sets us apart?

    • Non-technical and practical
    • Focused on daily use of AI in the workplace
    • Balancing AI literacy, privacy, governance, and efficiency
    • Concrete routines and tools such as:
      • Recognize AI (“spot AI”)
      • Quick fairness and privacy checks
      • Recognize escalation triggers
      • Reusable prompt structures

    Who is this training for?

    This e-learning is suitable for the entire organization, including:

    • Staff in all roles
    • Management
    • HR
    • Customer-focused teams
    • Support and staff departments

    Level: beginner to slightly advanced
    No technical knowledge required

    We're here to help you identify and mitigate all risks associated with AI.
    Emine Bilsin
    Privacy & Data Protection Consultant

    Compliance & regulations

    This e-learning supports organizations in:

    • AI Act obligations related to AI literacy
    • Conscious and responsible use of AI within the organization
    • Demonstrable compliance (training & awareness)

    In addition, the training touches on relevant GDPR aspects, related to AI obligations.

    Interested in GDPR training courses or GDPR e-learning? Read more.

    Ready to use AI responsibly?

    Make sure your employees understand AI, use it safely, and apply it effectively.

    FAQs

    Is this training too technical?
    No. The training is completely non-technical and focused on practical understanding.

    Is the focus on legal?
    No. The focus is on daily use and practical decisions, with relevant context where necessary.

    Is this mandatory?
    For organizations that use AI, AI literacy under the EU AI Act is becoming increasingly important and, in many cases, necessary.

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